Sealio Docs

Reminders

Sealio nudges clients about missing documents so you don't have to.

Automatic reminders (In place)

When you send a request, Sealio reminds the client every 3 days, up to 5 times, while required items are still missing. Each reminder lists what's still needed, says when it's due (or that it's overdue) and includes a fresh upload link.

Reminders stop by themselves when every required item is in, or when you complete or cancel the request. If you return a file, they start again.

Change them for a request (In place)

On the request page, the Reminders panel shows how many were sent and when the next one goes. Click Change to:

  • turn automatic reminders off;
  • choose how often (every 1 to 30 days);
  • choose the most to send (1 to 10).

Send reminder now sends one straight away. It doesn't count toward the limit.

Requests created by a schedule get the same reminders.

Planned: a firm-wide default for new requests, editable reminder wording, and a daily digest for your team.

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